

The Project
When Martin & Co asked me for help with their complex, I was happy to lend a hand. As I arrived at the complex, it was impressive. The lawns were neatly trimmed, the hedges were well-kept, and the flowers were in full bloom. However, as I walked around the communal areas, I noticed a few spots that needed attention. The carpets needed a good cleaning, the windows were streaky and dirty, and the bins overflowed. It was clear why Martin & Co was unhappy with their previous vendor, but I was confident that I could provide the reliable, top-quality service they were looking for.
I met with the team at Martin & Co. They shared their concerns about finding a first-rate cleaning service that would keep their complex in pristine condition and create a welcoming environment for their tenants. I wanted to ensure they knew that we were fully committed to delivering a reliable, high-quality service that would exceed their expectations.
We established a thorough cleaning and maintenance schedule, which covered the cleaning of all communal areas in the ten flats every two weeks, professional carpet cleaning in these areas every two months, and window cleaning for all ten flats every quarter. Additionally, we would clean the three car park areas, remove weeds throughout the entire complex, and maintain clean and tidy bins.
Once I had carefully reviewed the project requirements, I put together a detailed quote that covered all the services we would provide. Martin & Co were pleased with our proposal and confirmed they wanted to start the project in August 2021.
We arrived on the scheduled date and got straight to work. Our first task was to clean all the shared areas, which took a few hours. We carefully cleaned every surface, including walls and floors, to ensure everything was spotless. Afterwards, we moved on to the carpets, using specialised equipment to thoroughly clean and sanitise them.
Next on our to-do list was window cleaning. We diligently cleaned all the windows in the ten blocks of flats using our high-tech cleaning equipment, ensuring that the tenants would enjoy a clear view.
Additionally, we took care of the car park areas, which had been overrun with leaves, dirt, and debris. We cleared the mess, leaving the car parks looking neat. As a preventative measure, we also applied weed killer throughout the entire complex to prevent unwanted plants from growing.
Finally, we cleaned and organised the bins, ensuring they were clean and tidy for the tenants. We have offered Martin & Co in Hinckley regular cleaning and maintenance services since August 2021. Our team has built a strong relationship with Martin & Co’s team, and they have always expressed satisfaction with the quality of our work. We strive to provide a dependable service that guarantees the complex looks its best. Working with Martin & Co in Hinckley was a pleasure, and we successfully met their requirements and exceeded their expectations.